State Agency: Pennsylvania Unemployment Claim Backlog Remains at over 31,000

Pennsylvania’s Department of Labor & Industry (L&I) on Wednesday told state representatives the commonwealth’s unemployment-claim (UC) backlog remains vast at 31,304 cases.

L&I officials testifying at a hearing of the state House Appropriations Committee in preparation for next fiscal year’s budget also said state residents calling the department regarding UC claims face an average wait time of 67 minutes. Acting L&I Secretary Nancy Walker said her agency is making progress in clearing these cases which reportedly numbered more than 35,000 last month. Such cases began to accumulate over the course of the coronavirus outbreak.

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