National Suicide Lifeline Struggling to Keep Up with Sheer Volume of Calls

Since the National Suicide Prevention Lifeline (NSPL) underwent a significant makeover during the Chinese Coronavirus pandemic, the new version of the hotline has been swamped with more calls than ever before.

As ABC News reports, part of the NSPL’s reforms included shortening the previous 10-digit number to the much simpler 9-8-8. The program also received an additional $200 million in funding as a result of the American Rescue Plan bill. The changes were made in response to a spike in mental health crises and suicides during the pandemic, when most Americans were forcibly locked down and forced to stay home from school, jobs, and other basic necessities for years.

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